Designing conversations using Mural


One of my most popular Medium Posts on the topic of Conversational Interfaces, was this article…

Where I explored how we use the digital whiteboard and visual collaboration tool Mural to rapidly prototype conversational flows and work with the management of key concepts such as Context, Intent, Entities, Actions for the purpose of enabling the full workflow, from design to production.

So I’m posting this here as a continuation of this topic - many commenters asked for examples of this process in action, so I’ll try to oblige in further posts on this thread.

How do you design your chatbot conversational flows?
How do you collaborate on the process, I’d be really curious to hear…? :robot: